FREQUENTLY ASKED QUESTIONS

Both our tops and bottoms run slightly small. If you want more coverage or a more relaxed fit, we suggest going a size up. When in doubt, use the model's measurements on the product page as a guide.

You can freely mix and match sizes between tops and bottoms. We do recommend keeping the same print or style for your top and bottom, as combining different prints can clash rather than complement each other.

We accept iDEAL, PayPal, Mastercard, Apple Pay, Visa, American Express, Maestro, Union Pay, Google Pay, Bancontact, and Blik. All transactions are processed securely at checkout.

We process orders quickly, but reach out to us within 1 hour of placing your order and we'll do our best to make changes. Once your order is packed, we're unable to modify or cancel it.

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All our bikinis are designed with care using materials suited for water, sun, and everyday wear. You can find the exact fabric details on the label on the inside of your bikini.

Hand wash in cold water with a mild detergent after each wear. Avoid wringing — press gently and lay flat to dry. Never machine wash, tumble dry, or iron. Rinse immediately after chlorine or sunscreen exposure to keep colours vibrant.

Within the Netherlands, delivery takes 2 business days via PostNL. For Belgium and Germany, delivery also takes 2 business days via PostNL or DPD. For the rest of the EU, delivery takes 4–6 business days via PostNL or DPD. You'll receive a tracking link by email as soon as your order ships.

First, check your tracking link to see the latest update. Delays can sometimes happen due to high demand, customs, or carrier issues. If your order hasn't moved in more than 5 business days, please reach out to us at lajoyaswim@outlook.com and we'll look into it right away.

We're so sorry to hear that! If you received a wrong, damaged, or faulty item, please email us at lajoyaswim@outlook.com within 48 hours of receiving your order. Include your order number and a photo of the issue and we'll make it right as quickly as possible.